You can still go to box office before the game and collect paper tickets (just got to show your id). Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. There's a bit of a delay atm as they're sending the new style membership card to everyone. Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Did you find it helpful? Can I still log into the Manage prepaid card area of the Arsenal Official app? Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. hospitality@arsenal.co.uk. Ticketmaster Ticket. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Click on Wallet & Apple Pay. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Yes, points will expire at the end of each season. 75 Drayton Park When will I receive my new My Arsenal Rewards card? Free shipping for many products! The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. If you do not receive a no What is a Digital Ticket? My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. What do I need to do to use my card for the first time? Help us improve this article with your feedback. Find out how to use your My Arsenal Rewards Card for payments today. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Close. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. DATA AMNESTY All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. A UK personal current account is required to register forPingitfor Clubs. To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. Go to 'Settings' on your iPhone. Copyright 2023 The Arsenal Football Club plc. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. Do you need your membership card to attend a game? Do I need my membership card to attend or are the tickets sufficient Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local language. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. Is there a cost to join My Arsenal Rewards? Tickets should be bought through the Arsenal.com site and only discussed for Face Value. Your membership card is ready to use to access the stadium. What happens if my card is lost, stolen or used fraudulently? Please be advised that due to a backlog with printing, your card may take a little longer to arrive. Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. Why is that? Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? When will the Pingit for Clubs service no longer be available from? Check out our exclusive Wallpapers for desktop and mobile today! The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. Highbury House To become a Platinum Member and secure your seats for the upcoming season, you will need to place a 25% non-refundable deposit. Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? The maximum you can spend on your card is 2,000 per day. To close a submenu press the escape key. Modified on: Sun, 6 Mar, 2022 at 7:56 PM. Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. Check out our exclusive Wallpapers for desktop and mobile today! Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. If you do, tap the (? Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . Posted by u/[deleted] 6 months ago. Arsenal Member 10% Discount Arsenal Heritage Leather Card Holder $27.00 Arsenal Member 10% Discount Arsenal Heritage Leather Trifold Wallet Now $40.00 Was $45.00 Arsenal Member 10% Discount Arsenal Credit Card Holder $7.00 Arsenal Member 10% Discount Arsenal Red Leather Season Pass and Card Holder $14.00 Arsenal Member 10% Discount If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. 4. Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. Copyright 2023 The Arsenal Football Club plc. To open a menu item's submenu, press the space bar. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? Free Standard Delivery Promotion. Scroll down and click 'View your PIN'. Can I still use my Arsenal membership card to earn loyalty points? How do I access Club Level? Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Check out our exclusive Wallpapers for desktop and mobile today! No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. The number of Silver memberships available is capped. To open a menu item's submenu, press the space bar. If I have a question or support issue concerning My Arsenal Rewards who should I contact? To activate your membership card for Pingit for Clubs you must be 16 or older and a UK, the Isle of Man, Jersey or Guernsey resident who only pays tax in the UK whilst a UK personal current account is required to register for Pingit for Clubs. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. For more information or to become an Arsenal Red Member visit our Membership page. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. Highbury House To open a menu item's submenu, press the space bar. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. Saka. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Your membership card is ready to use to access the stadium. What happens if my card is lost, stolen or used fraudulently? With no Membership required this makes them the perfect option for those wanting to secure their official ticket to watch Arsenal play at Emirates Stadium. From this point you will not be able to register your card to earn rewards points with selected affiliates. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. If you wish to enjoy Seasonal Hospitality then. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. The full list of points earning opportunities can be found via the Earn Points link on the My Arsenal Rewards portal. I am having trouble logging in to Pingit for Clubs? No. Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Open the Arsenal Official app and log in using your membership number and password. Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. Any auto top-ups youve scheduled will also continue until the service closes. Highbury House If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. If you buy tickets and your card hasn't arrived in time. Yes. Shouldn't take more than 2 weeks. some toll payments, some parking meters and some payments made while travelling on an airline. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. Can I earn points by attending away matches? 0345 262 0001
Facilities at Arsenal include viewing platforms as well as a dedicated supporters lounge. I did not receive a closure notice but heard from a friend this was closing, what do I do? *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. You will need to redeem the points you have earned to purchase a reward, enter a prize draw or auction. If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Yes Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. 75 Drayton Park You will receive your new My Arsenal Rewards card from August 2021. What should I do? You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. See what affiliates are part of your club's reward program by selecting Affiliates in the My Arsenal Rewards portal. In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Sorry we couldn't be helpful. Press J to jump to the feed. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. Do I need a computer or a mobile device to participate? This menu is keyboard accessible. Arsenal Football Club We will aim to get your card printed and dispatched to your registered postal address as soon as possible. gistered postal address as soon as possible. To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. How can I earn points in the 2021/22 season? However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Take control of your Arsenal debit and credit cards. No. Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. Full vs Light is whether you get the membership pack or not. To close a submenu press the escape key. For more information or to join please email clublevel@arsenal.co.uk or call 0345 262 0001 (selecting option 2). Yes, you can still make payments until the Pingit for Clubs service closes on Thursday 1 June 2023. * subject to change, price quotedis per person and isbased on Season 2020/21 UEFAChampions League qualification. We want to give all our fans the opportunity to experience truly unforgettable moments, and My Arsenal Rewards will make this possible. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. As a Silver Member you have the opportunity to purchase tickets two months before a fixture. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Full match replay - watch without score spoilers. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Help us improve this article with your feedback. What are the Club Level matchday opening hours? Arsenal Member 10% Discount See all Gift Cards Perfect for all occasions, take your pick of 3 Gift Cards to see you through birthdays, the holiday season, and any other special day worthy of an Arsenal themed celebration. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal. I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? The new My Arsenal Rewards membership card, which season ticket holders and adult paying members will receive in the build-up to the new campaign, will work as an electronic matchday ticket,. Turn off 'Hide Expired Passes'. To activate your card for payment you will need to have the latest version of the Arsenal Official app installed on your smartphone device. 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